THE CHAMPIONS' CLUB FREQUENTLY ASKED QUESTIONS

Do I need to obtain a member key card? 

Yes. Please stop by the Clubhouse concierge desk to register for your member key card.  Each family member age 16 and above will receive a personal key card.  It only takes a few minutes to complete the process. The card gives you access at the main gate, clubhouse and pool entry.  You may also set up an account of funds on your key card for personal care services and food and beverage ordered from Fox Hollow Restaurant that is delivered to the Clubhouse.  Please be sure to pick up your copy of the Champions’ Club Rules and Regulations when you register for the key card. 

Does the member key card allow access to the Clubhouse facility at all times? 

The key cards are programmed to allow access only during the hours of operation of the Clubhouse, pool and tennis courts.  Current hours of operation for June, July and August are as follows:

Monday through Friday – 6 a.m. to 9 p.m.
Saturday – 8 a.m. to 9 p.m.
Sunday – 10 a.m. to 7 p.m.
Hours are subject to change. 

What if I lose my key card? 

Return to or call the Club as soon as you realize it is missing so that we can deactivate the card.  We can then issue you a replacement card.  Please note:  There is a $5 charge to replace a lost or damaged key card one time. For subsequent replacement keys, there is a $50 fee. 

How do I schedule personal care services? 

Please call the Clubhouse at (727) 375-8480 to schedule a massage with Jessica Sutschek or a skin care treatment with Terri DeLellis.  It is best to call a few days ahead to reserve your preferred day and time.  For a personal fitness assessment and to set up a personal training program, please contact Marc Ford at (727) 375-8480 or (727) 735-7819.  

How do we schedule tennis lessons or time on the court? 

Tennis Pro Scott Griffith conducts half hour and one-hour private lessons and clinics for children and adults.  A clinic session consists of 3 to 6 participants. You may call the Clubhouse for specific days and times available.  There is also a sign-up sheet in the Clubhouse for open court time with 24-hour notice.  We ask that you keep your court time to 90 minutes or less when other players are waiting. 

How do I schedule a private function at the Clubhouse and is there a rental fee? 

We welcome all residents to use the Clubhouse facility for special occasions. Please contact Sally Gregory at the Clubhouse to make arrangements.  There is no rental fee, but there is a Member Functions Agreement to be completed and a $1,000 security deposit due prior to each special event you plan.  If you are bringing food and beverage to the facility, the Clubhouse kitchen is equipped with a refrigerator and freezer for temporary storage.   

What are the rules in regard to bringing food and beverage to the Clubhouse or pool area?  May we have meals catered in? 

You may bring (non-catered) food and beverages to the facility, with the exception of alcoholic beverages. Alcoholic beverages may only be ordered from Fox Hollow Restaurant.  All catering needs will be handled by Fox Hollow Restaurant.  No outside caterers are permitted. 

The poolside gas grill is available to reserve for your use as part of a private member function.  Also, please remember, absolutely no glass on the pool deck.  Broken glass would require closing the pool deck and, if necessary, draining the pool.  

May I bring my own beer, wine or other alcoholic beverages to the Clubhouse or pool deck? 

No. Alcohol is NOT permitted to be brought into this facility, which includes tennis courts, pool area and Clubhouse.  In accordance to the Florida liquor license law, our affiliation with Fox Hollow Restaurant requires Club members to purchase alcoholic beverages from Fox Hollow Restaurant for delivery or takeout.   

What services does Fox Hollow Restaurant offer the Club members? 

The Clubhouse and pool area are equipped with call buttons to order food and beverage from Fox Hollow.  Just let them know if you want “takeout” or if you want your order delivered poolside or within the Clubhouse.   

Fox Hollow offers full catering services for your special occasions here at the Clubhouse.  You may contact Courtney Fox direct at (727) 376-6333 ext. 205 to discuss banquet and menu options.  Fox Hollow also has onsite banquet facilities if you choose to have your private party there.   

Please note: There are times when servers may not be able to deliver your order or delivery may be delayed, such as during peak lunch and dinner hours, when they become extremely busy in the restaurant.  There may also be occasions when the restaurant will not be available to deliver orders due to special banquet events at their facility. 

Is there a designated smoking area? 

There are no designated smoking areas in the Clubhouse area, which includes all areas enclosed by the outermost wall and fence that contains the pool/pool area, parking lot, lawn, tennis courts and surrounding areas.  This is a smoke-free environment and we appreciate your cooperation in this matter. 

What is the level of security at the Clubhouse? 

There is a continuous video security monitoring system, which includes the Clubhouse, pool area, tennis courts, veranda and parking lot. Your member key card also provides security.  When you scan your card at the Clubhouse front desk, we get an identity check and a record of your visit. 

How are resident members notified of any announcements regarding Clubhouse activities, rules, procedures, etc?

Weekly e-mails are being sent to Champions’ Club members to keep everyone informed.  If you are not receiving these messages, please notify us with your e-mail address.